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Call Center Agent/Representative individual

2 months ago Jobs Offers La Paloma Dr, Cathedral City, CA 92234, USA 72 view

$2200

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Call Center Agent Job Responsibilities:

  • Obtains client information by answering telephone calls; interviewing clients; verifying information.
  • Determines eligibility by comparing client information to requirements.
  • Establishes policies by entering client information; confirming pricing.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains communication equipment by reporting problems.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • Updates job knowledge by studying new product descriptions; participating in educational opportunities.
  • Accomplishes sales and organization mission by completing related results as needed.

  • Call Center Agent Qualifications / Skills:
  • Verbal communication
  • Phone skills
  • Listening
  • Data entry skills
  • People skills
  • Informing
  • Customer focus
  • Customer service
  • Attention to detail
  • Professionalism
  • Multi-tasking

 
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